Privacy Policy

Privacy Policy

At Payport, we value your privacy and are committed to protecting the personal and business information you share with us. By using Payport, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information such as name, email address, phone number, address, date of birth where required, and government-issued identification for verification where applicable. We may also collect business information, transaction information, and technical information needed to operate our Services.

Business Information

Depending on account type, we may collect business name, registration details, business address, tax identification information, industry information, and banking or settlement details.

Transaction Information

When payments are processed through Payport, we may collect transaction reference, amount, status, date and time, currency, payment method, and merchant information.

Technical Information

When you use our website or platform, we may collect IP address, browser type, device information, operating system, login activity, API usage logs, error reports, and security logs.

2. How We Use Your Information

We use information to provide and improve Services, process and verify transactions, complete business verification, maintain security, prevent fraud, respond to support requests, improve performance, monitor reliability, communicate account updates, and meet legal obligations.

3. Cookies and Similar Technologies

Payport may use cookies to keep users signed in, remember preferences, improve performance, analyze usage, enhance user experience, and protect against fraudulent activity. Browser settings can manage cookies, though disabling some cookies may affect features.

4. Information Sharing

We do not sell personal information. We may share information where necessary with licensed financial institutions, payment partners, identity verification providers, fraud prevention partners, technology providers, regulators, and law enforcement where legally required.

5. Data Security

We implement administrative, technical, and organizational safeguards such as encryption in transit, secure authentication, access controls, continuous monitoring, system logging, and regular security reviews. No system can guarantee absolute security.

6. Data Retention

We retain information only as long as necessary to provide Services, maintain records, resolve disputes, meet regulatory requirements, and comply with law. Information no longer required will be securely deleted or anonymized where appropriate.

7. Your Privacy Rights

Depending on applicable laws, you may have rights to access, correct, update, delete eligible information, request copies of data, or object to certain processing activities where permitted by law. Some requests may be limited by legal or regulatory obligations.

8. Marketing Communications

We may send service updates, security alerts, product announcements, platform improvements, and educational resources. Where applicable, you may opt out of promotional communications while still receiving important service notifications.

9. Third-Party Services

Our platform may integrate with third-party services for payment processing, identity verification, analytics, communication, or operations. These third parties operate under their own privacy practices.

10. Children's Privacy

Payport Services are intended for businesses and individuals legally permitted to enter binding agreements. Our Services are not directed toward children, and we do not knowingly collect personal information from children.

11. International Data Transfers

Where necessary, information may be processed or stored in jurisdictions outside your country of residence. We take reasonable measures to keep information protected in accordance with applicable requirements.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in Services, technology, legal obligations, or business practices. The latest version will be available on the Payport website with the last updated date.

13. Contact Us

If you have questions, concerns, or requests about this Privacy Policy or how information is handled, contact us through official support channels. Our team will make reasonable efforts to respond promptly.

Our Commitment to Privacy

Privacy and security are fundamental to how we build Payport. We are committed to handling information responsibly, maintaining safeguards, and improving our practices to support the trust businesses and customers place in our platform.