For general questions, account assistance, and platform support. Email: support@payport.ng
CONTACT PAYPORT
We are Here to Help
Whether you have questions about getting started, integrating APIs, pricing, or your business account, the Payport team is here to support you every step of the way.
GET IN TOUCH
Our team is available to answer your questions.
Whether you are exploring Payport for the first time or already using the platform, we are committed to helping you succeed.
Contact us for general inquiries, sales, technical support, integration assistance, account questions, billing, merchant onboarding, and developer support.
For business requirements, product recommendations, and enterprise conversations. Email: sales@payport.ng
For API integration, testing, authentication, and technical implementation. Email: developers@payport.ng
Monday - Friday, 9:00 AM - 6:00 PM (WAT). Availability may vary during public holidays.
WHY CONTACT PAYPORT
Support and guidance that keep your business moving.
Whether you are processing your first online payment or scaling an enterprise platform, our team is here to provide practical support and guidance.
At Payport, strong partnerships begin with great conversations. We are ready to help startups, growing businesses, enterprises, and developers build secure and seamless payment experiences.
Transactions
Real-time visibility and
Real-time visibility and
complete control
Monitor every transaction in real-time. Get detailed insights, download reports and reconcile your accounts with ease from a single intuitive dashboard.
Explore Dashboard →Built for businesses of every size
Flexible solutions tailored to your industry and business needs.
E-commerce
Accept payments globally and pay your suppliers with ease.
SaaS & Tech
Manage subscriptions, payouts and team expenses efficiently.
Marketplaces
Process payments and automate vendor disbursements.
Freelancers
Get paid by global clients and manage your earnings.
Agencies
Streamline client payments and track project expenses.
FREQUENTLY ASKED QUESTIONS
Contact questions.
How quickly will I receive a response?
We strive to respond to inquiries as quickly as possible during normal business hours.
Can I get help with API integration?
Yes. Developer support can assist with integration questions, authentication, testing, webhooks, and implementation guidance.
Can I contact Payport before creating an account?
Absolutely. We are happy to answer questions and help determine whether Payport is right for your business.
How do I report a technical issue?
Contact support with details such as screenshots, error messages, transaction references, and steps to reproduce the issue.
Let's Build Something Great Together
We look forward to helping you build secure and seamless payment experiences.